Frequently Asked Questions

Straightforward answers to common questions about HealthieOne.

Blood draw by a phlebotomist

Blood draw by a phlebotomist

Prefer professional blood collection over at-home testing? Choose from our approved phlebotomy providers including TravaLab, Any Lab Test Now, Speedy Sticks, and more for your HealthieOne Complete testing. Get $30 off with discount code Phlebotomist at checkout. Read more...

Why HealthieOne Does Not Include PSA Testing

Why HealthieOne Does Not Include PSA Testing

HealthieOne does not include PSA testing due to its high false positive rate (only 25% of biopsies from elevated PSA find cancer), 15% false negative rate that misses aggressive cancers, and poor specificity that cannot distinguish cancer from benign conditions like BPH or prostatitis. Read more...

What if my self-collection did not go as planned?

What if my self-collection did not go as planned?

Sample collection didn't go as planned? Get replacement kits for insufficient volume, hemolyzed samples, or shipping delays. Choose self-collection or professional phlebotomy options. Free replacement kits available for shipping delays and sent samples. Read more...